Call us at : (562)906-6415
email us at: firstname.lastname@example.org
or order online.
CREDIT CARDS: ( US cards only): VISA, MC, American Express, and Discover cards.
PAYPAL: paypal payments must have a confirmed shipping address.
PURCHASE ORDERS: Please call us at (562) 906-6415if you would like to order via a Purchase order
CHECKS OR MONEY ORDERS: Please make all checks and money orders payable to Cipex International. All Checks and money orders must be from a U.S. bank in U.S. dollars. We charge a $25.00 fee for all returned checks.
We offer FREE shipping on most orders shipped within the continental US only.* (*Free freight is not available on all products or all areas. Rural areas do not qualify for free shipping. Rural areas are determined by our freight carrier maps.) All orders are shipped via freight carrier or UPS depending on size and weight. If you order qualifies for a shipping charge we will provide you with a shipping quote prior to processing your order. Please make sure to inspect all items upon delivery for damages or shortages. If damages or shortages are found, please refuse the shipment, do not accept it and contact us immediately. By purchasing from proflextruss.com the customer is agreeing to these terms.
Returns are accepted within 30 days. Please call for a Return Authorization number before returning. Any products returned without a valid Return Authorization number will be refused at delivery. The product must be in A-Stock condition with no damages or wear and tear and in its original packaging. There is a 20% re-stocking fee. Customers are responsible for return shipping to our warehouse. Oversize products must be placed on pallets, shrink wrapped and banded.
All products come standard with a manufacturer's warranty which is 2 years. Please contact us any warranty service issues.